About
About David Fleck
About the Prints

About Your Order
DELIVERY UPDATE
There are ongoing intermittent strikes at Royal Mail, so while things are generally being sent as normal sometimes there will be a few days extra delay if industrial action interrupts your delivery. For more details on the strike dates (they are constantly changing) please see https://www.royalmail.com/latest-news
Delivery
Smaller prints are sent to you flat in protective card packaging, and larger prints are gently rolled in a print box. If you order a few prints in different sizes I might send them in separate packages, so that they are all packed as safely as possible.
Rolled prints can be left to settle flat naturally after unpacking, or framed directly. I roll the prints loosely and gently so they aren't damaged- please avoid rolling them more tightly or unevenly, as this can leave marks and creases on the print.
If you are overseas your order may be charged with customs charges, taxes and/or handling fees by your own country's customs authorities. As a small independent business I don't have the resources to register for taxes and duties internationally, so unfortunately these charges are your responsibility. Please look out for notifications from your own delivery agency, since unpaid fees can result in your order never reaching you or being returned.
If you have any issues or questions about your order, you can email David directly at hello@davidfleck.co.uk , or use the contact page to send a message.
Returns
If your prints arrive to you damaged and you’d like to replace them, then please get in touch as soon as possible with photos of the damage so replacements can be arranged.
If for whatever reason you’d like to return your prints then please get in touch as soon as possible. Orders can be refunded for up to 30 days after your purchase, and your refund will include the original postage cost, however the return postage cost won't be covered.
For full delivery and returns policies see the links in the page footer.
All content © David Fleck 2022. David Fleck operates as Fleck Illustration Ltd., a registered company, no. SC747075